what do you do if you don't get your pin and member does not respond?

[matheked]

Question is in the title. been waiting over a month.

Edited December 2 by matheked

[TheTwins]

That is definitely an issue that needs to be addressed. Tagging @mollyanne on this, since she will be able to handle it for you. Sorry to hear that you're having this experience.

[matheked]

Finally got a response. I know years ago on this site there was a report form. Is that still around?

 

[mollyanne]

Hi there @matheked!! 
Hoping I can help! What response did you get from the other person? There is a Contact Us link below in the footer. If you have any issues you can definitely message us there.

 

Molly

[matheked]

On 12/3/2024 at 11:16 AM, mollyanne said:

Hi there @matheked!! 
Hoping I can help! What response did you get from the other person? There is a Contact Us link below in the footer. If you have any issues you can definitely message us there.

 

Molly

 

I got a tracking number. He said there was a family problem and a death. I should get it today.

 

BTW in live in Eastlake where the snow has been flying.

 

Take care

 

Dan

[mollyanne]

Hey Dan!! We are in Richfield and got a little bit of snow. 

Let me know when you get your pins!

 

Molly