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Issues with adding pins


jjanchan

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There are a number of pins I submitted that aren't being added to the database.  One in particular (an Industrial Light and Magic Harry Potter pin) has been submitted by me 3-4 times and there is no sign of it in the database.  I'm not sure why some of these pins aren't being added?

Hoping to hear back!

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mollyanne
15 hours ago, jjanchan said:

There are a number of pins I submitted that aren't being added to the database.  One in particular (an Industrial Light and Magic Harry Potter pin) has been submitted by me 3-4 times and there is no sign of it in the database.  I'm not sure why some of these pins aren't being added?

Hoping to hear back!

Hi Jeffrey - so we are not submitting Harry Potter pins at this time. This database is for Disney pins. Some of your submissions are good and some of them need assistance. I will look to see which ones need help from an editor or admin. I sent you back the one I submitted and fixed to show you how to do this in the future. When done correctly they are approved very quickly.

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mollyanne
30 minutes ago, pinsgaruma said:

The same here. Feels very strange, we are not used to that anymore. 

Hi Elianthe! What pins of yours were not approved. You do such an amazing job!

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mollyanne
15 hours ago, jjanchan said:

There are a number of pins I submitted that aren't being added to the database.  One in particular (an Industrial Light and Magic Harry Potter pin) has been submitted by me 3-4 times and there is no sign of it in the database.  I'm not sure why some of these pins aren't being added?

Hoping to hear back!

Ok your ILM Thor pin has been approved. Do not submit something 3 - 4 times. It is not that we are not seeing it - it is that there is something we need to fix. You are doing much better Jeffrey.

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5 hours ago, mollyanne said:

Hi Elianthe! What pins of yours were not approved. You do such an amazing job!

Hi Molly, some Japanese pins, sorry, did not want to push, there were the holidays and such, and contrary to what we are used since you took over, not that much was added, also because of the holidays I thought, and there might be an issue with the pins too. Myself I'm not adding because my pins are still in France, did not get there yet. Came here to see if I missed some info and I know you are working to make the site better every day. 

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mollyanne

Hi Elianthe! I am pretty sure all of those Japan pins got entered. I remember seeing them in the Manage pins.....and then in the database. We appreciate you

sooooooooooooooooooooooooooooo much!!!! You know how much we do! You have been a huge blessing to us and we appreciate all of the pins you add.

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Yes

12 hours ago, mollyanne said:

Hi Jeffrey - so we are not submitting Harry Potter pins at this time. This database is for Disney pins. Some of your submissions are good and some of them need assistance. I will look to see which ones need help from an editor or admin. I sent you back the one I submitted and fixed to show you how to do this in the future. When done correctly they are approved very quickly.

 

Yes, these in particular are not "Harry Potter pins" per se, but rather staff pins from Industrial Light and Magic, a subsidiary of Lucasfilm.  I can see similar pins that have been submitted for James Bond (124255), Star Trek (120394, 120393), Transformers (120210), The Island (119942) and Jurassic World (117782).

Edited by jjanchan
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18 hours ago, mollyanne said:

Hi Elianthe! I am pretty sure all of those Japan pins got entered. I remember seeing them in the Manage pins.....and then in the database. We appreciate you

sooooooooooooooooooooooooooooo much!!!! You know how much we do! You have been a huge blessing to us and we appreciate all of the pins you add.

No they are not, I mailed the same day, January 1st, they never showed, nor did I receive a reply, but because of the holidays I was sue they would come, now I'm not sure anymore. But not redoing before you tell me to do

 

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mollyanne

@jjanchan some of the pictures you are taking are good and some are not. The Avengers pin was a great picture. I need you to strive to have all your pin submissions have photos like that…..nothing dark and with shadows. Thank you Jeffrey!

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On 2/2/2024 at 12:00 PM, mollyanne said:

@jjanchan some of the pictures you are taking are good and some are not. The Avengers pin was a great picture. I need you to strive to have all your pin submissions have photos like that…..nothing dark and with shadows. Thank you Jeffrey!

 

Will do my best, Molly!  Sometimes I find it challenging to avoid shadows based on the lighting available, I find sometimes there's a short window in terms of time of day when the pictures turn out the best.

Sorry for the multiple submissions of some pins in the past.  I didn't know if they were actually registering or not, and in cases where there was something wrong I see any feedback about them one way or another so I didn't know (unless somehow I'm looking in the wrong place, please let me know if there is some place on the website I should be looking!)

I'm wondering what your thoughts were on the ILM pins, as some of them are already listed and pertain to non-Disney movies, but at the same time they were produced for a Disney subsidiary...

Edited by jjanchan
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mollyanne

Hi! So we can send you some foam to use as the background when taking pictures. We need good lighting though. So we are not adding non Disney at this time. Look at the title changes I made to your other listings and do the titles like that. I appreciate your help just need the submissions to follow the guidelines. The app will release soon and we need this standard on all of the images and  pin submissions.

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