Error message when sending pin trade message

[Saphira]

I am getting this message:

 

There was an error communicating with the chat system. INVALID_SENDER Please contact an administrator!

Please help.  Thanks.

 

[TheTwins]

Can you, please, tell us what area/buttons you clicked to receive this error? We'll look into it! Thanks!

[Saphira]

It is working now.  Thanks.

[TheTwins]

Glad to hear that it's working!

Anytime you receive an error, just post a screenshot and what you were doing when it happened. We always want to be able to fix any issues.

Thanks!

[momin.ator]

7 hours ago, TheTwins said:

Glad to hear that it's working!

Anytime you receive an error, just post a screenshot and what you were doing when it happened. We always want to be able to fix any issues.

Thanks!

Hi Twins, I am also receiving this message.  Thanks.

[TheTwins]

9 hours ago, momin.ator said:

Hi Twins, I am also receiving this message.  Thanks.

 

Hi! Can you tell me what you did to receive it, please? That way, I can look into what's causing it.

[momin.ator]

I sent a trade request. When I hit send request, I received the message.

[TheTwins]

On 3/4/2024 at 1:32 AM, momin.ator said:

I sent a trade request. When I hit send request, I received the message.

 

What member were you trying to send the message to? I'll check the account!

[momin.ator]

15 hours ago, TheTwins said:

 

What member were you trying to send the message to? I'll check the account!

I don't recall. Sorry

[audra.rae]

On 3/5/2024 at 8:57 AM, TheTwins said:

 

What member were you trying to send the message to? I'll check the account!

this has happened to me on multiple accounts.

[TheTwins]

1 hour ago, audra.rae said:

this has happened to me on multiple accounts.

 

It means that the member has not signed-in since November when the new messaging system was implemented. There is nothing to do for this currently, but the issue is being worked on. Hope to have this fixed in the next month or two.